Privacy Policy

North Country Hard Cider, LLC, 3 Front Street #160 Rollinsford, NH 03869 (“us”, “we”, or “our”) operates www.northcountrycider.com (the “Website”). This policy explains when and why we collect Personal Information, how we use it, the conditions under which we may disclose it to others and how you can control your information. By using the Website, you agree to the collection, storage, use, and disclosure of your Personal Information in accordance with this Privacy Policy.

  1. Information We Collect and How It’s Used

  2. How We Protect Your Information

  3. How We Share Your Information

  4. Additional Information

  5. Privacy Policy Changes

  6. Contact

1. Information We Collect and How It’s Used

We collect Personal Information about you when you make a purchase through our web store, subscribe to our email list, or contact us through the form or email address listed on the Website. In each case, Personal Information is only collected insofar as is necessary or appropriate to fulfill the purpose of your interaction with the Website.

1.1 Email Correspondence

If you choose to contact us via the email address listed on the Website, or by filling out the contact form located at www.northcountrycider.com/contact-us, we will receive your name and email address. We use this information to respond to your inquiry. Emails are stored indefinitely or until request for deletion.

We ask for your email address when subscribing to our email newsletter, so that we may notify you via email of special events and cider releases. The email address you provide will be transferred to MailChimp, our marketing automation platform, for processing in accordance with their Privacy Policy and Terms. Your email address will be stored with MailChimp indefinitely (for as long as we maintain our account). You may choose to unsubscribe from our email list at any time by clicking the “unsubscribe” link at the bottom of the email. You may also email us to request that your email address be permanently removed from our MailChimp account.

1.2 Online Cider Purchases

When purchasing cider through our web store, you will be asked to provide Personal Information, such as, your name, address, email address, and credit card details.  This information is used to: process your order; send you email communications about your order; contact you if we have trouble processing your order; comply with legal obligations. This information is processed and stored by VinoShipper, a third party compliance and e-commerce provider, in accordance with VinoShipper's privacy policy and terms.  We do not process or store this information on our Website server.  

“VinoShipper agrees not to use the Personal Information of anyone who purchases or receives [our] products through the VinoShipper platform…for any reason other than for the purposes of order fulfillment…and VinoShipper will not use Purchaser Information for any internal marketing or other purposes, including to benefit any third parties.”  

1.3 Cookies

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to enhance the functionality and performance of the Website and to gain insight into how the Website is performing.

Functional and Required Cookies

The following cookies are set by our Website hosting provider, Squarespace, to allow visitors to navigate and use key features on the Website.  Additional information on the cookies used by Squarespace can be found here.

     crumb (expires after session

     test (expires after session)

     squarespace-popup-overlay (persistent)

Analytics

We use Squarespace Analytics to collect and analyze Website traffic information including the date and time of the visit, browser version, operating system, IP address (to provide geographical location information), and referring site.  We use this information to find out how much traffic the Website is receiving and to learn what content is most popular.  This information helps us improve the Website and monitor performance. 

     ss_cvt (expires in 30 minutes)

     ss_cvr (expires in 2 years)

     ss_cvisit (expires in 30 minutes)

     ss_cpvisit (expires in 2 years)

     ss_cid (expires in 2 years)

Age Verification Popup

The following cookie is used to display or hide the age verification popup. No personal information is stored within this cookie.

     ageVerification (expires in 3 months)

Web Store/VinoShipper

Cookies are set and used by our e-commerce provider, VinoShipper, when visiting the “Shop” page of our Website and when purchasing cider through our web store.  Information regarding VinoShipper’s use of cookies can be found in their Privacy Policy

Control Cookies

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings. Look at your browser’s Help Menu to learn the correct way to identify, limit, and remove cookies. If you choose to disable all cookies, some features of the Website may not work properly.

2. How We Protect Your Information

We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information. However, no online service is 100% secure, and we cannot guarantee the security of information transmitted over the internet. By choosing to submit Personal Information through the Website, you acknowledge and agree to assume any risks involved in the transmission and storage of such information.

This Website uses HTTPS to provide a secure, encrypted connection between your web browser and the Website server.

3. How We Share Your Information

We will not sell or rent your Personal Information to anyone. We only share information to the extent that is necessary to operate the Website and provide services such as email notifications and purchasing.

If you choose to make a purchase through the Website, or sign-up for our email list, your Personal Information will be shared with third parties who provide payment processing and marketing automation services. More information on these third parties and links to their privacy policies can be found in sections 1.1 and 1.2.

We may release your Personal Information if its release is appropriate to comply with the law or to protect our or others’ rights, property or safety.

4. Additional Information

4.1 Age Restrictions

The Website and the products marketed and sold therein are not intended for persons under the age of 21.  Any person who makes a purchase through our web store, or otherwise provides Personal Information through the Website, represents to us that he or she is 21 years of age or older. If we learn that Personal Information has been collected from a Website visitor under 21 years of age, we will take the appropriate steps to delete this information. 

4.2 Links

The Website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of other websites. We encourage visitors to be aware when they leave our Website and to read the privacy policies of any other website that collects Personal Information.

4.3 California Do Not Track Disclosure

Some website browsers include a setting that allows for the transmission of a “Do Not Track” signal.  Because a universal standard for responding to Do Not Track signals has not been implemented, the Website does not respond to such signals at this time. 

4.4 International Data Transfers

Information collected through the Website will be processed and stored in the United States.

5. Privacy Policy Changes

We may change this Privacy Policy from time to time, so please check this page occasionally for changes. Your continued use of the Website after any change in this Privacy Policy will constitute your consent to such change.

This privacy policy was updated on: January 6, 2019

6. Contact

Any questions regarding this Privacy Policy or our use of your Personal Information can be emailed to silas@northcountrycider.com.